Frequently Asked Questions

Can't find what you're looking for? We've shared some of our most frequently asked questions.

 

Am I able to pick up my purchase if I'm located in Toronto, Canada?

We do offer pick up. Please email us with the item(s) you would like to purchase and we can discuss further pick up times and location. We do transactions either through e-transfer or exact cash.

Are your pieces durable for winter weather conditions?

Yes! All of our pieces are made with superior durability and materials, to withstand any weather condition. 

Are all of your pieces hand-made?

Each one of are pieces are hand-made, with the upmost craftsmanship! 

What materials are used for your products?

All of our pieces are made with a limestone & concrete mix, with additional fibre added for strength and durability. We also use natural pigments for patinas, and are also sealed as an added protective layer. 

Are all of your pieces sustainably made?

We are truly committed to making sure our small business stays as sustainable as possible. We only use natural limestone & concrete along with natural pigments. Any pieces damaged or broken in the production stage, are repurposed into new pieces. 

Do you offer customized work? 

Yes! Please fill out the Contact Us/Wholesale page to start a discussion with any inquiry's for customized pieces. 

Where are you located?

We are located in the heart of Toronto, Canada!

Do you have a physical storefront?

At the moment we do not! However, we do work with local retailers such as Evergreen Brickworks.

Do you ship outside of Canada? 

We are currently only shipping within Canada and the U.S.. Stay tuned to get notified for when we make international shipping available.

 

If you have any other questions that may not have been answered here, please contact us at: newstoneageart@gmail.com or use our Contact Us/Wholesale page.